Notification of Chomthana Co., Ltd. (Yili Group Thailand)

Re: Personal Data Protection Policy of Chomthana Co., Ltd. (Yili Group Thailand), B.E. 2568 (2025)

Chomthana Co., Ltd. (Yili Group Thailand) is a company specializing in the production of ice cream, frozen steamed buns, and other frozen products, as well as refrigerated truck transportation services. It is a dynamic and innovative organization with the primary vision of advancing toward the achievement of excellence under its principal missions as follows:

  1. Production and distribution of ice cream under the “Cremo” brand
  2. Production and distribution of frozen steamed buns and other frozen products
  3. Refrigerated truck transportation and logistics services
  4. Promotion of quality products and services to consumers and business partners

Since Chomthana Co., Ltd. (Yili Group Thailand) regularly organizes various activities and provides services such as product manufacturing, distribution, transportation, recruitment, and customer relations, it is imperative for Chomthana Co., Ltd. (Yili Group Thailand) to establish specific personal data protection measures in accordance with the principles specified in this policy. These measures shall apply to the implementation of its operations, except for certain activities and services for which other specific personal data protection policies have already been stipulated and notified. You can refer to these measures from the information provided on Chomthana Co., Ltd. (Yili Group Thailand)’s website or in the relevant documents for specific activities or services of Chomthana Co., Ltd. (Yili Group Thailand).

  1. Scope and application
    This Personal Data Protection Policy shall apply to Chomthana Co., Ltd. (Yili Group Thailand), Chomthana Co., Ltd. (Yili Group Thailand)’s personnel and persons who engage in the collection, documentation, implementation of system and structure, storage, revision, modification, retrieval, use, disclosure, forwarding, dissemination, transfer, integration, deletion, or disposal of personal data under the personal data protection laws that are currently in force or that will be revised from time to time.
    Chomthana Co., Ltd. (Yili Group Thailand) has always been committed to give importance to the protection of personal data and the prevention of breaches of personal data rights, data usage control, and personal data leakage which form an integral part of its social responsibilities. This personal data protection policy is formulated with the goal of creating trust and confidence among our patrons that their personal data will be properly managed under the personal data protection measures required by the law and in compliance with the national and international standards.
  2. Personal data processing
    1. Chomthana Co., Ltd. (Yili Group Thailand) will collect, use, and disclose your personal data as permitted by the applicable personal data protection law only. You can refer to the purposes of use and disclosure of personal data or the types of data collected by Chomthana Co., Ltd. (Yili Group Thailand) from the personal data processing for each of the following activities that you have engaged in when coming into contact with Chomthana Co., Ltd. (Yili Group Thailand).
      1. Production and distribution of frozen products (Cremo ice cream, frozen steamed buns, and other products) – Details of the personal data processing notice for this activity (contact Marketing or Sales Department for further information)
      2. Refrigerated truck transportation and logistics services – Details of the personal data processing notice for this activity (contact Logistics or Sales Department)
      3. Recruitment and human resources management – Details of the personal data processing notice for this activity (contact Human Resources Department)
      4. Contact with business partners, consumers, and distributors – Details of the personal data processing notice for this activity (contact Sales or Marketing Department)
    2. In the event that Chomthana Co., Ltd. (Yili Group Thailand) intends to use your personal data for any specific purposes other than those mentioned above, Chomthana Co., Ltd. (Yili Group Thailand) will inform you of such intention from time to time and may request your consent on a case-by-case basis, contingent on the types of data involved.
      Sensitive data. Certain types of personal data are deemed by the personal data protection law to be sensitive data. They are, for example, race, religion, sexual behavior, political opinions, disability, genetic data, biometric data, health data, etc. This type of data can only be collected according to the provisions of the law which may require the data subject’s consent. For this reason, Chomthana Co., Ltd. (Yili Group Thailand) will collect sensitive data only when necessary and will explicitly inform you of the rationale and necessity for doing so. It may also have to obtain your consent to collect certain sensitive data.
      Personal data of minors, quasi-incompetent, and incompetent persons (“persons with limited contractual capacity”). Chomthana Co., Ltd. (Yili Group Thailand) will process personal data of persons with limited contractual capacity only in specific cases and in accordance with the guidelines prescribed by the personal data protection law. In the event that Chomthana Co., Ltd. (Yili Group Thailand) must obtain consent for the processing of personal data from a person with limited contractual capacity, it will have to obtain the consent of the person’s parent or holder of parental responsibility, guardian, or curator instead. However, when obtaining consent for the processing of personal data from minors who are over 10 years of age for a specific cause, in a manner that is appropriate to his or her status and necessary for the maintaining of suitable livelihood, the minor may give consent on their own.
    3. Chomthana Co., Ltd. (Yili Group Thailand) may collect your data once you have interacted or participated in its activities, such as applying for employment or becoming a personnel, registering for participation in an activity, purchasing goods or products of Chomthana Co., Ltd. (Yili Group Thailand), relating your stories or providing suggestions or criticism, becoming party to a contract with Chomthana Co., Ltd. (Yili Group Thailand), submitting documents, requests, and applications, using its services, paying a study visit to Chomthana Co., Ltd. (Yili Group Thailand), or having your photos recorded on Chomthana Co., Ltd. (Yili Group Thailand)’s CCTVs or videos or cameras when you enter its premises or events, etc.
    4. Chomthana Co., Ltd. (Yili Group Thailand) may collect personal data that do not come directly from you but from other sources, such as public or private agencies that are affiliates or partners of Chomthana Co., Ltd. (Yili Group Thailand) or from public sources, such as information provided by the government, professional agencies, media, or other publicly disseminated documents, etc.
    5. Chomthana Co., Ltd. (Yili Group Thailand) may collect your personal data from your interactions with the social media platforms like Facebook, Twitter, Instagram, LinkedIn, LINE, TikTok, etc. It may also use automatic technologies to collect personal data when you access its website or use its applications on your computer and/or portable devices. Automatic technologies may include cookies, web beacon, pixel tag, and other monitoring technologies of similar nature. Data received and collected through these methods may vary with your privacy settings and the personal data protection policy of each social media platform. The data collected will cover information about the types of interactions or services that you have on Chomthana Co., Ltd. (Yili Group Thailand)’s website, the webpages that you have accessed or obtained services from or the hyperlinks that you click on to access different parts of a webpage, a third party’s website or an application, etc. Various technical data such as the types of your operating system, browser, settings, devices, or Uniform Resource Locator, and IP address, etc. will be collected while you use Chomthana Co., Ltd. (Yili Group Thailand)’s website.
      Use of cookies. Cookies are small pieces of electronic data stored as text files that a website sends to the data subject’s browser, which then sends the data back to the server every time the data subject visits the webpage. Chomthana Co., Ltd. (Yili Group Thailand)’s website will send cookies to your browser and may record them in the computer or device that you use to access our website. Cookies are vital to the functioning of modern websites as they allow the website to remember the settings of your devices.
      When you select any of Chomthana Co., Ltd. (Yili Group Thailand)’s services, register to receive online news or email notifications, complete online forms or fill in a questionnaire, Chomthana Co., Ltd. (Yili Group Thailand) will identify your browser and use the data obtained through cookies and other online data in combination with the data that Chomthana Co., Ltd. (Yili Group Thailand) already has. You can choose to delete existing cookies by changing your browser settings and can still continue to use Chomthana Co., Ltd. (Yili Group Thailand)’s website. Additional details on the use of cookies are as prescribed in Chomthana Co., Ltd. (Yili Group Thailand)’s Cookie Policy which will be notified on the company’s website.
    6. Chomthana Co., Ltd. (Yili Group Thailand) will store your personal data for as long as the purposes of their use still exist. When it is no longer necessary to retain the personal data for such purposes, Chomthana Co., Ltd. (Yili Group Thailand) will delete and destroy your personal data unless they need to be retained as stipulated by the relevant laws or for the protection of Chomthana Co., Ltd. (Yili Group Thailand)’s rights and interests. Generally, the maximum length of time that personal data can be retained should not exceed 10 (ten) years unless otherwise specified by law or need to be further retained for other purposes, such as for safety reasons, prevention of data breach or transgression, or for financial records safekeeping, etc.
    7. Chomthana Co., Ltd. (Yili Group Thailand) will not disclose the data subject’s personal data without a lawful basis for data processing. Your personal data may be disclosed or transferred to public or private agencies, government entities, or external service providers (such as transportation service providers, IT system providers, marketing service providers, legal advisors, or auditors).
      In the event that Chomthana Co., Ltd. (Yili Group Thailand) needs to provide your personal data to a third party, it will do so under appropriate protocols to ensure that the third party will handle your personal data with care to prevent any loss, unauthorized access, use, alteration, or disclosure and improper use of the personal data.
    8. Chomthana Co., Ltd. (Yili Group Thailand) will disclose personal data to recipients in a foreign country only when permitted by the relevant laws on personal data protection (such as transferring data to a parent company overseas or international business partners). It may observe the rules on cross-border transfer of personal data by entering into a standard agreement or using other lawful mechanisms available under the existing personal data protection laws. Chomthana Co., Ltd. (Yili Group Thailand) may use the data transfer agreement or authorized mechanisms to make a cross-border personal data transfer to recipients in other countries.
  3. Security protection of personal data
    1. Chomthana Co., Ltd. (Yili Group Thailand) will provide security measures for the protection of personal data that include administrative safeguard measures, technical safeguard measures, and physical safeguards for personal data access or access control to prevent unauthorized access and disclosure of personal data in keeping with Chomthana Co., Ltd. (Yili Group Thailand)’s protocols and the generally acceptable standards.
    2. Chomthana Co., Ltd. (Yili Group Thailand) requires its personnel to attend training sessions on the protection of personal data and security protection of personal data. In addition, Chomthana Co., Ltd. (Yili Group Thailand) also requires a status verification of its external service providers to ensure that they will employ effective personal data collection, processing, transfer, management, and security protection measures to provide adequate services that are in keeping with Chomthana Co., Ltd. (Yili Group Thailand)’s purpose.
    3. Chomthana Co., Ltd. (Yili Group Thailand) will review and improve such measures as it deems necessary to ensure that the processing of personal data will comply with the national standards as well as the relevant rules and regulations.
      Nevertheless, although Chomthana Co., Ltd. (Yili Group Thailand) has always dedicated its best effort to the security protection of personal data through the use of technical instruments and personnel management to control and safeguard against unauthorized access to personal data or confidential data, it will not always be able to prevent all forms of personal data missteps, such as virus attacks on your computer or access by unauthorized persons. Therefore, the data subjects should take responsibility in following and keeping themselves up to date on computer news and installing personal firewall software to protect their computers from hacking or data stealing.
  4. Supporting rights of the data subjects
    The data subjects are entitled to exercising the following rights under the personal data protection laws:
    1. The right to access personal data.
    2. The right to rectify personal data.
    3. The right to transfer personal data.
    4. The right to request deletion of personal data.
    5. The right to restrict the use of personal data.
    6. The right to object to the collection, use, and disclosure of personal data.
    7. The right to withdraw prior consent.
      In the event that data subjects have previously given any consent to Chomthana Co., Ltd. (Yili Group Thailand) (which is not required by other laws), the data subjects can withdraw their consent at any time. However, since the withdrawal may impact certain services, the data subjects will be informed of such impacts at the time that they withdraw the consent.
  5. Contacting Chomthana Co., Ltd. (Yili Group Thailand)
    If you deem that the processing of your personal data is not in compliance with the Personal Data Protection Act, B.E. 2562 (2019), you are entitled to submit a written complaint to Chomthana Co., Ltd. (Yili Group Thailand)’s Data Protection Officer via the channels given below. Chomthana Co., Ltd. (Yili Group Thailand) will respond to your complaint within a reasonable period of time not exceeding the period prescribed by the law. It will also act to the best of its ability to address your complaint and any other problems as soon as possible.
    However, Chomthana Co., Ltd. (Yili Group Thailand) would like to inform you that it may not always be able to comply with your request if the request is against any legal limitations imposed by laws.
    Furthermore, if you deem that Chomthana Co., Ltd. (Yili Group Thailand) has breached any personal data protection laws, you can file a complaint to the Office of the Personal Data Protection Committee.

To: Chomthana Co., Ltd. (Yili Group Thailand)
Data Protection Officer
59 Moo 7, Pathum Thani – Lat Lum Kaeo Road,
Khu Bang Luang Sub-district, Lat Lum Kaeo District,
Pathum Thani Province 12140
E-mail: pdpa@chomthana.com
Telephone: (+662) 979-4800 ext. 412 (Legal) or ext.220 (Human Resources) or ext. 408 (IT)

Notes:

  • Please provide the data subject’s contact details in the complaint or the data subject rights request form for prompt response from Chomthana Co., Ltd. (Yili Group Thailand).
  • Chomthana Co., Ltd. (Yili Group Thailand) may, in its sole discretion, charge certain fees for this service. There may also be some expenses for the execution of a request filed under the personal data protection law that is not a simple request for change of the data subject’s personal data.
  • Chomthana Co., Ltd. (Yili Group Thailand) may occasionally revise this policy to ensure that its contents remain appropriate and up to date. In case of any material change to its personal data protection practices, Chomthana Co., Ltd. (Yili Group Thailand) will revise and amend this policy, then post it on Chomthana Co., Ltd. (Yili Group Thailand)’s website (https://www.chomthana.com) to publicize its methods of personal data collection, use, management, disclosure, and protection.

This Notification shall come into force as from the date of its issuance.

**Issued on: 1 April B.E. 2568 (2025)**